FAQ
Questions
Testing methods and results must be evaluated against a report for the exact lot. The site does not currently publish verified lot-specific certificates; contact support for documentation before relying on any stated purity or testing claim.
Available shipping methods vary by destination. Checkout shows the applicable delivery option for the address entered. Contact us before ordering if import restrictions or destination eligibility are unclear.
Processing and transit times vary by address, carrier and order review. A shipment tracking link is provided after fulfillment when available.
You will receive a tracking number via email once your order has been dispatched.
Checkout shows the payment methods currently available. Orders and payment status are recorded so they can be processed and supported. Never send private keys or seed phrases to support.
There's no minimum order. Standard shipping is free on orders over $150.
Import and customs requirements depend on destination and compound. Clearance is not guaranteed. Contact support with your destination before purchase if you need clarification.
Storage and stability depend on the particular material and validated conditions. Check the product-specific records and request analytical or stability documentation for your lot. Do not infer sterility or reconstituted stability from an HPLC purity percentage.
Yes. Our bulk-10 boxes ship at lab-direct pricing for high-volume runs. Write via Contact with your projected lead-time and volume.